Are you a Field Service Engineer and looking for a place to make a difference every day? Serco is the place for you! Discover your place through this exciting opportunity supporting our Anti-Terrorism Force-Protection (AT/FP) Naval Electronic Surveillance Systems (NESS) program and the United States Navy. This is a telecommute full-time position based out of Jacksonville, FL with frequent travel to Guantanamo Bay, Cuba.

The Naval Facilities Engineering Command (NAVFAC) Anti-Terrorism/Force Protection (AT/FP) Ashore Program’s mission is to design, procure, integrate, install and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters. The NAVFAC AT/FP Ashore Sustainment Program is executed by the NAVFAC AT/FP Ashore Program Management Office (PMO), NAVFAC Expeditionary Warfare Center (EXWC) and NAVFAC regional Facilities Engineering Commands (FECs). 

The primary goal of the NAVFAC AT/FP Ashore Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. 

In this role, you will:

• Install, troubleshoot, and maintain products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, wide area alert, dispatch activities, and support for regional and emergency operation centers.
• Train employees, identify, analyze, and repair product failures, order and replace parts.
• Be relied upon to determine and recommend which products or services best fit the customers' needs. 

To be successful in this role, you will have: 

• The ability to obtain and maintain a DoD Secret level clearance.  Position requires the ability to access confidential/classified areas
• A high-school diploma/GED
• 3 years+ years' experience in the field (or Bachelor's degree with 1 year of experience in the field)
• Residence in Jacksonville, FL area with the ability to travel to Guantanamo Bay, Cuba 50% of the time
• A United States passport
• Qualified candidate should have experience with access gates and associated hardware, software, systems and manufacturers including one of the following:
• Federal Signal
• CCTV
• FLIR
• Lenel
• Balanced Magnetic Switch
• Card Readers
• Access Control Logic
• AMX

Apply today to discover your place in our world!

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.