Are you a Technical Support Subject Matter Expert (SME) looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our CNIC program in this exciting role based out of Newport, Rhode Island aboard Naval Station Newport.

CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making.

In the role of CNIC N6 Technical SME you will: 

• Troubleshoot and support networked systems being implemented across the Enterprise to include LENEL, and ELMR encrypted devices/configurations and OTAP implementation. 
• Work effectively on several phases of systems/software programming/analysis with little direction
• Perform installation level maintenance
• Inventory IT equipment

To be successful in this role, you must have:

• The ability to obtain and maintain a DoD Secret level clearance, a current DoD Secret Level is preferred
• A High School Diploma with a minimum of eight (8) years of hands-on experience, to include three (3) of the following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training related to the job description listed above
•  A current DoD 8570 IAT level II compliant certification is preferred, but with additional experience and customer approval; a waiver may be granted to allow you to obtain your certifications within 90 days of employment
• 8+ years' of technical experience related to the job description listed above
• Working knowledge of or proficiency in Microsoft Office Suites; to include but, not limited to Word, Excel Spreadsheet, Power Point and Access

Apply today to discover your place in our world!

If you are ready to join a world class global support team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Benefits:

• https://www.serco.com/na/careers/about-us

Military Veterans and Spouses encouraged to apply!

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.