Are you a detail-oriented individual with a passion for writing and a desire to develop your technical communication skills? Serco-NA is seeking a Junior Technical Writer to support the creation of clear and concise documentation. 

This position requires maintaining an active DoD security clearance and is contingent upon contract award.

In this entry-level role, you will work under close supervision to develop and explain technical information, policies, and practices. This position is ideal for candidates with strong writing skills and a desire to grow in the field of technical writing.

In this role, you will be responsible for:

• Assist in creating and editing technical documents such as user manuals, guides, and system documentation under the guidance of senior staff.
• Collaborate with subject matter experts (SMEs) to gather and understand the necessary information required to produce accurate and clear documentation.
• Explain facts, policies, and practices related to the technical area, ensuring that documents are understandable for the intended audience.
• Follow established technical writing standards and templates to ensure consistency and clarity in documentation.
• Review, revise, and update existing documents to ensure accuracy and relevance as per changes in systems, processes, or policies.
• Work closely with supervisors and more experienced technical writers to develop your skills and gain a deeper understanding of technical communication.
• Assist in proofreading and quality-checking documents to ensure they meet organizational and technical standards.

To be successful in this role, you should possess:

• 2 years or more of experience in technical writing or a related field. No prior experience required, though internships or coursework in technical writing are a plus.
• An Associate’s Degree in technical writing, English, communications, or a related field is required. A Bachelor’s Degree is preferred.
• An active DoD Secret security clearance or the ability to obtain one is required.
• Broad technical job knowledge, typically obtained through advanced education, with the ability to learn and apply new concepts quickly.
• Strong writing and communication skills, with attention to detail and the ability to convey complex information clearly and concisely.
• Ability to work closely with supervisors and teammates in a collaborative environment, receiving feedback and guidance to improve work quality.
• Ability to handle basic, non-complex problems and issues related to technical documentation, with guidance from more experienced team members.
• 10% travel is required 

Additional Desired Experience and Skills:

• Basic knowledge of documentation tools and software, such as Microsoft Word, Adobe Acrobat, or other word processing tools.
• Strong attention to detail and accuracy in producing and editing technical documentation.
• A genuine interest in technical writing and a desire to grow and develop your skills in the field.

**Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active.  Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.**

In compliance with local laws regarding pay transparency, the salary range for this role is $66,558.60 to $110,931; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.