Serco has a great opportunity for you to be a Senior Ops Research Analyst as part of the Global Logistics Augmentation and Staff Support (GLASS) team in supporting the Army Sustainment Command at Rock Island, IL. Join an integrated government-industry team in support of multiple program functions. Specific tasks include the following:  Operations and Plans, Desk Officer, ORSA, Training and Exercise, Automation/Database Management and Cost Management Support Services. You will provide a wide range of customer requirements in the Army supply systems and operations. Use your expertise and collaborative skills to positively impact our national defense and make a difference in the world’s greatest Army. 

This position is contingent upon your ability to obtain an interim Secret clearance.

In this role, you will: 

• Provide quantitative and qualitative analytical capabilities in advanced methodological approaches, and advanced business process optimization in the following areas:
  • Doctrine, Organization, Training, Leadership, Education, Personnel, Facilities and Policy (DOTMLPF-P) spectrum and beyond.
• Effectively identify complex challenges and opportunities within Army Sustainment Command (ASC) systems.
• Development of comprehensive solutions and incorporating these capability solutions into ASC’s software and workflows.

To be successful in this role, you will have: 

• A Masters Degree.
• US Citizenship
• 8 years of experience in working directly on a data science team.
• Analysis/analytics experience using appropriate mixed methods that utilize the following to produce algorithms and/or business process recommendations that improve readiness and reduce costs including, but not limited to:
  • Demonstrated formal education, Training, and Proven past performance experience
• Ability to obtain an interim Secret clearance.

Additional desired experience and skills: 

• Technical Experience in the scripting language R programming, experience writing R programming language packages, web application development in Shiny and experience interacting with databases using Structured Query Language (SQL).
• Experience working with tools, including object-oriented programming (Python-Java), computational analysis toold (R, MATLAB) and associated data science libraries (sckikit-learn).
• Experience creating meaningful data visualizations and interactive dash boards using platforms such as Tableau, Qlik, Power BI, RShiny, plotly, and d3.js to communicate findings.
• Experience in multi-criteria decision analysis, qualitative comparative analysis, causal mapping, formal game theory, minimax procedures (game theory), decision architecture, systems architecture analysis, organizational analysis and structural reform, supply chain analysis and multinational best practices (military and industry) evaluation.
• Master’s degree in one of the listed disciplines Data Science, Mathematics, Economics, Industrial Engineering, Mathematics, Management Science, Operational Analysis, Operations Management, Statistics, Systems Management, or related technical degree.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.