Serco is seeking a highly skilled Configuration Management Specialist to provide independent configuration management (CM) support as part of our engineering team located in Fort Bliss, TX - (On-Site). This role focuses on designing and establishing management documentation, managing configuration baselines, overseeing change requests (CRs), and ensuring the integrity of deliverables and technical data packages (TDP).

The CM Specialist will operate independently based on project needs, ensuring compliance with established processes.

This position is contingent upon your ability to maintain/transfer your Secret Clearance 

This position will be on-site 5 days a week Mon-Fri

In this role you will: 

• Provide CM support across functional areas, working closely with engineering and other teams.
• Design and establish management documentation, ensuring that CM processes are effectively implemented.
• Authorize the release of drawings and software configuration changes as specified by management and other functional groups.
• Provide advice and guidance on methods, procedures, and requirements to individuals responsible for creating documentation.
• Plan and implement methods to improve response times and documentation processes.
• Develop and maintain a CM system that tracks changes to configuration items and assigns unique identifiers across Logistics, Engineering Design, Integrated Product Support and Network Engineering.
• Establish baselines for Design Reviews, internal use, and delivery to the customer.
• Maintain the knowledge management system and the repository for configuration items and program deliverables is a critical part of this role.
• Independently track and control Change Requests (CRs), ensuring accurate and timely communication of changes.
• Evaluate change requests from other organizations to assess their impact on platform configurations, integration designs, performance, costs, and schedules.
• Participate in documenting, submitting, and reviewing CRs, including decision points.
• Perform configuration audits to maintain baseline integrity.
• Manage the knowledge management system and repository for deliverables and configuration items, with a focus on managing TDP files.
• Participate in special studies as needed and provide work leadership for lower-level employees when necessary.
• Ensure compliance with the Serco CM Plan.

To be successful in this role, you will have:      

• Must have an active DoD Secret clearance
  • U.S Citizenship Required
• Bachelor's degree
  • Or a High School Diploma with minimum 7 years of experience in configuration documentation, establishing baselines, configuration control, and physical configuration audits
• Minimum of 3 years of experience in configuration documentation, establishing baselines, configuration control, and physical configuration audits
• Proficient in Microsoft Excel and Access with preferred experience setting up CM systems to manage and track CRs
• Experience in managing technical data packages (TDPs) and deliverables
• Familiarity with configuration status accounting and compliance with organizational policies
• Ability to travel up to 10% 

If you are interested in supporting and working with passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.