If you seek a rewarding, high profile and challenging position supporting projects for the US Navy which requires technical rigor and will tap and build on your expertise, Serco has a wonderful opportunity for you!  The Manufacturing/Production Support will be on a dynamic team, supporting Team Submarine COLUMBIA Program Office.  Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.

Team Submarine’s Submarine COLUMBIA Class Program Office is responsible for:

The construction of COLUMBIA Class submarines, financial and budget management, shipyard support of submarines, vendor support of submarines, logistical support, quality assurance (SUBSAFE), and post-delivery submarine certifications and test programs.

The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.

David Drury https://www.linkedin.com/in/david-drury leads this team as a Navy veteran. The team has been recognized by the Navy and the industry for their outstanding contributions to the contract and program.

In this role, you will:

• Develop data driven processes and standards for measuring KPI’s and capacity planning.
• Evaluate existing design of hardware and recommend changes to enhance the manufacturability and profitability of an order.
• Collaborate with maintenance, supply chain, and finance to develop strategic plans for operations, and develop manufacturing plans to achieve capacity increases to meet the plan.
• Execute cost savings plan to complete initiatives and achieve annual cost savings goals.
• Evaluate existing design of hardware and recommend changes to enhance the manufacturability and profitability of an order.
• Review contract requirements and lead in the development of a manufacturability plan.
• Prepare and/or coordinate the completion of the required software, e.g. manufacturing and inspection outlines, manufacturing procedures, bill of materials, drawings, tool requests, regular and repair routings, etc., to support manufacturing schedules.
• Assist in providing technical support to manufacturing in areas of problem resolution, planning modifications, and process enhancements.
• Prepare and maintain the documentation needed by the project group.
• Manage a project so that it remains on budget, on schedule, and meets the required quality level.
• Interface with quality engineering and weld engineering to ensure that manufacturing procedures and work instructions have been prepared in accordance with Company systems and ensuring that contract requirements have been met.
• Interface with manufacturing engineering specialists to coordinate, review, and approve the detailed work instructions to ensure that they are concise and understandable.
• Interface with quality methods personnel to incorporate the NDE plan and associated procedures and inspection techniques in the work instructions to ensure contract compliance.
• Interface with design engineering to identify major tool requirements, recommend cost effective modifications, and to ensure that drawings are understood by manufacturing personnel and are in compliance with contract requirements.
• Interface with purchasing personnel to provide a bill of material and to coordinate material need dates to support the manufacturing plan.
• Interface with manufacturing personnel to provide adequate guidance and support for component processing, thus ensuring a smooth manufacturing flow. Provide technical support to resolve problems and to provide process enhancements.
• Interface with production control personnel to provide the software that is responsive to production needs. This software should be provided 30 days prior to need date.
• Interface with contract administrative personnel to provide the technical support in correspondence with the customer.

To be successful in this role, you will have:

• An active Secret Security Clearance, or the ability to obtain one.
• Bachelor’s degree in technical field or a related field.
• Excellent written and oral communications skills.
• 8 years of experience in manufacturing/production support.
• Time management skills.
• Proven excellent interpersonal skills
• Ability to multitask effectively
• Ability to pay attention to details and to work based on available data and not guesswork.
• Ability to use Microsoft Office packages effectively.
• Ability to be flexible both in relation to job-specification and schedules.
• 10 % travel required.

Additional desired experience and skills:

• 10 or more years of experience with Navy acquisition and Submarine Programs.
• Experience leading a project and interfacing with an end item customer.
• Recent experience in Team Submarine would be ideal.

In compliance with local laws regarding pay transparency, the salary range for this role is $96,936.08 to $157,519.86; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

If you’re ready to contribute to the success of our engineering operations, apply today to join the Serco-NA team. Your expertise in providing technical support will be instrumental in maintaining the efficiency and effectiveness of our mission, and ensuring operational success.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.