At Serco, our Controller Organization supports many customers, and we strive to provide excellent service whether it be in relation to the vendors we pay, the customers we bill, the employees we support, the executives and parent company that rely on our results, or the government agencies that perform audits. We are committed to fostering a culture of Trust, Care, Innovation, and Pride in alignment with Serco’s core values.

As a member of the Accounts Payable Organization, you will be an integral asset in our efforts to provide excellent customer service to our internal and external stakeholders. As the Accounts Payable Administrator, Experienced Lead, you will be a part of a streamlined team that processes vendor invoices and employee expense reports for all our U.S. and Canadian vendors and employees.

The successful candidate will need to be local to our Herndon, VA office. Candidate will be expected to come into office up to 1x a week, or on an as needed basis.

In this role you will:

• Process vendor NonPo and PO invoices.
• Review employee expense reports.
• Prepare corrections for posted vouchers.
• Process payments via live check and EFT.
• Attend meetings in person at our Herndon, VA (HQ) office. 
• Record wire payments.
• Respond to vendor inquires and internal inquiries. 
• Research discrepancies.
• Contact vendors.
• Communicate with other departments.
• Review policies and procedures for potential changes.
• Evaluate processes and recommend improvements.
• Document processes.
• Support and train staff within the department.
• Manage system work queues and work loads.
• Prepare management reports.
• Participate and lead system upgrade testing.

To be successful in this role, you will have:   

• United States Citizenship
• A High School Diploma
• Minimum 7 years of industry specific experience processing Accounts Payable
• Minimum 2 years of recent experience as a team lead or supervisor
• Broad understanding of responsibilities and functions of the Accounts Payable function
• Prior Accounts Payable voucher processing of PO and NonPO transactions in a high-volume environment
• Proficiency with MS Office Products (Outlook, Teams, Word, Excel)
• Solid verbal and written communication skills
• Must have experience working in a high volume/fast-paced environment
• Must have solid organizational skills
• Ability to multitask and follow-up on outstanding items
• Ability to follow stated policies and procedures
• Ability to work independently
• Excellent customer service skills
• Ability to work in our Herndon, VA office as required; up to 1x per week
• Ability to work in our corporate office or to work remotely with self-provided stable and reliable internet connection
• Ability to work standard business hours (eastern time zone), 5 days a week

Additional desired experience and skills:

• Proficiency in CostPoint 8
• Experience with ServiceNow, OnBase, and/or Concur
• Government contracting experience
• Experience with annual 1099 reporting
• Travel card management experience 

In compliance with state and local laws regarding pay transparency, the salary range for this role is $56,397.65 to $84,596.99; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.