Are you looking for a Systems Administrator position that is engaging in high profile and challenging projects supporting the U.S. Navy? Serco has a great opportunity with the Naval Undersea Warfare Center (NUWC) Division supporting the Undersea Warfare Electromagnetic Systems Department, Technical Direction Agent and In-Service Engineering Agent (ISEA) for electromagnetic programs for U.S. Navy platforms, located in the beautiful surroundings of Middletown, Rhode Island. 

Serco supports the US. Navy MILSATCOM Systems and the NUWC Division which provides technical oversight for the implementation, integration, testing, operational support, training, integrated logistics engineering, cyber security support and sustainment within the U.S Navy platforms for submarines, surface ships, aircraft, and facilities ashore.  The mission and activities include overall research, development, and design oversight of Navy protected and wideband MILSATCOM systems and associated baseband equipment. 

In this role, you will:

• Maintain and update hardware and software inventory documentation
• Manage accounts, network rights, and access to systems and equipment
• Plan, execute and verify data redundancy and system recovery procedures
• Install, update, and troubleshoot systems/servers
• Evaluate and install patches and resolve software related problems
• Perform system backups and recovery
• Comply with organization systems administration standard operating procedure.
• Implement and enforce local network usage policies and procedures
• Conduct functional and connectivity testing to ensure continuing
• Support the development of, and documentation of systems administration standard operating procedures (SOP)
• Provide support for Design group policies and access control lists to ensure compatibility with organization standards, business rules, and needs
• Maintain baseline system security according to organizational policies
• Monitor and maintain data files and system/server configuration through the management of system/server resources including performance, capacity, availability, serviceability, integrity and recoverability
• Diagnose faulty system/server hardware and perform repairs on faulty system/server hardware, if required
• Provide support for critical preventive and corrective maintenance, information assurance, asset management, technical systems updates, service call resolution, and configuration management for C4I systems worldwide
• Provide ongoing optimization and problem-solving support
• Check system hardware availability, functionality, integrity, and efficiency
• Conduct periodic system maintenance including cleaning (both physically and electronically), disk checks, routing reboots, data dumps, and testing

To be successful in this role, you will have:

• Active DoD Secret Clearance
• A current IAT Level 2 (Security +, CompTIA A+, or Network +) certification
• Bachelor’s Degree and 2 years of experience in a related area or,
  • Associate’s degree and 3 years of experience in a related area, in lieu of a Bachelor’s Degree
• 2 years of working experience in the administration of Window’s Active Directory infrastructure to include Group Policy Object management experience, VMware ESXi server, data base solutions to include Microsoft SQL and Oracle databases
• A strong understanding of current Microsoft supported Windows operating systems
• The ability to multi-task and teach or assist others to resolve Systems related issues
• The ability to create Standard Operating Procedure documentation for designs and implementation strategies of new hardware and software deployments
• The ability to produce system specifications, design requirements, test evaluation planning documents, and technical publications and reports
• The ability to support project at client sites where working conditions may vary
• The willingness to take ownership of problems and see thru to resolution
• Experience with Windows 10, Windows Server 2012, Windows Server 2016, Windows Server 2019, Red Hat Enterprise Linux 6/7, Cisco IOS
• Willing to travel up to 10%.

Additional desired experience and skills:

• Familiarity with DoD networking and security accreditation requirements is desired
• Experience with HBSS, eMASS, ACAS, SCAP, VRAM, DIACAP/RMF

If you are interested in supporting and working with our military and sailors and a passionate Serco team, then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!

Military and their spouses are encouraged to apply!

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.