Serco is currently seeking a Field Service Engineer - SME to join our collaborative team supporting the United States Navy, specifically the Naval Information Warfare Center (NIWC) Atlantic in Charleston, SC. 

NIWC Atlantic provides SME support for various shore-based Air Traffic Control (ATC) systems and equipment to the Naval Air Systems Command (NAVAIR). An integral part of this support is the operation and maintenance of various ATC systems and related equipment within the NIWC Atlantic ATC Equipment Laboratory, the DASR Test Beds, and the provision of on-site Fleet CASREP and EFM Support technical assistance, as needed or as scheduled, at Naval and Marine Corps Air Stations worldwide.

This position will be on-site 5 days a week Mon-Fri

This position is contingent upon your ability to maintain/transfer your Secret Clearance 

In this role, you will:

• Lead and direct the work of other technical personnel.
• Provide leadership for electronics repair, installation, maintenance, and check-out.
  • In addition to the maintenance and upkeep of electronic systems locally, responsibilities will include traveling to various military facilities on short notice to troubleshoot and repair systems, when warranted. 
• Develop detailed status reports on troubleshooting efforts and repair methods utilized.
• Provide equipment training to end-users and electronics technicians as necessary.
• Collaborate with government personnel to ensure their equipment maintenance needs are fulfilled.
• Identify and implement improvements to existing service delivery processes to increase efficiency, ensuring compliance with organizational and customer requirements.

GET TO KNOW YOUR RECRUITER! 

To be successful in this role, you will have:

• An active DoD SECRET security clearance
  
  • U.S Citizenship is required 
• A High School Diploma/GED 
• Minimum 12 years of hands-on experience with aviation electronic systems/communication systems and experience with minimum three (3) of the following five (5) areas;
  • Systems Requirements, Operational Requirements, Data Analysis, Test & Evaluation, and Training
• Must have formal technical training in Navy/U.S Marine Corps Shore ATC Radar or Communication Systems by either the equipment manufacturer, DoD, or FAA 
• Must have effective interpersonal and communication (verbal and written) skills 
• Must possess strong organizational skills 
• Ability to travel up to 10% 

If you are interested in supporting and working with passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Military Veterans encouraged to apply! 

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.