If you love a high energy and fast pace environment - Serco has a great opportunity for you! Join our team as a Program Project Leader today!

Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans.  Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits.

As a Program Project Leader, you will:

• Support the PBGC Customer Support Services Program Management Office (PMO).
• Collaborate with Program Managers to define and implement project requirements at the program level.
• Support the development of the CSS Learning Club a professional development curriculum to aid employee growth and foster a culture of continuous learning.
• Assist in creating strategic initiatives and visions that help drive efficiencies across the contract.
• Support strategic projects applying change management methodologies to facilitate smooth transitions and stakeholder buy-in.
• Support the Six Sigma Yellow Belt projects to drive efficiencies.
• Participate in long-range planning, analysis, and project design. Creates reports and provides timely updates to PMO.
• Provide administrative and technical support in the creation of presentations and monitoring meetings.
• Monitor and evaluate internal project activity, reports on progress to leadership, and helps with issue/risk mitigation.
• Provide business development support as required.
• Work with minimal supervision with latitude and independent judgement.

In compliance with state and local laws regarding pay transparency, the target salary range is $85,000 - $100,000; however, Serco considers several factors when extending an offer, including but not limited to the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.

To be successful in this role, you must have:

• Bachelor's degree or four years experience may be substituted in lieu of a Bachelor's degree.
• 2 - 4 years of relavant experience which includes but is not limited to: work in the financial industry (banking, retirement like 401K or Pension, customer contact services) or direct experience with the Pension Benefit Guaranty Corporation.
• Advanced knowledge of PBGC systems and PBGC day-to-day operations.
• Ability to obtain and maintain a public trust clearance.
• Capability to independently run projects with minimal supervision.
• Skill in data analytics and data aggregation at a base level.

Candidates must be located in one of the following states: OH, FL, WV, VA, MD, DC, DE, PA, IA, TN, GA, CO, MN, TX, SC, KY, ME, NC, or MA.

If you are interested in supporting and working with our PBGC Team and a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.