JOIN OUR TEAM as an OBTT Lead Facilitator to assist and prepare for further employment our Military Veterans by delivering workshops at locations across the United States and virtually. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these veterans through the Off-Base Transition Training (OBTT) that is offered nationally to conduct job assistance workshops.

This position is remote, but requires up to 50% travel to Serco/Customer sites. 

In this role, you will: 

• Teach and/or instruct Veterans on employment skills used to obtain to civilian employment.
• Guide the Veterans in identifying goals while also assisting them with recognizing any employment or education gaps.
• Organize and manage a team schedule.
• Provide Veterans, including those currently serving in the Reserves and National Guard, and Veteran Spouses a comprehensive understanding of civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing, and assistance in preparing for civilian employment and participation in technical programs and schools
• Conduct small and large group instruction on the job search process.
• Deliver standardized curriculum via in-person or virtual classrooms.
• Ensure completion and submission of classroom reports.
• Ensure all facilitators maintain training certifications and follow standardized curriculum.
• Observe and mentor new facilitators during the delivery of standardized curriculum.
• Validate weekly and quarterly schedule of facilitation assignments.
• Proactively communicate concerns to stakeholders in a timely manner.
• Coordinate travel assignments and adhere to travel expense policies.
• Report to a project manager and attend weekly meetings (virtually).
• Upon emergent needs, be able to facilitate on short notice.

Additional information:  

• Any facilitation assignment that is greater than 50 miles from Lead’s primary location, then, travel will be reimbursed.
• Comprehensive training is provided and expected to be completed within the first month of employment.
• Lead Facilitators are expected to respond to emergent facilitation assignments.

To be successful in this role, you will have:     

• A High School Diploma and 3 years of experience as a professional trainer, facilitator, and/or classroom instructor.
  • OR an Associate’s degree
• Experience which demonstrates understanding of private and public sector employment processes. 
• Must be knowledgeable of the workplace, jobs, and requirement for entry into those jobs.
• Must demonstrate the ability to provide standardized training to groups with up to 50 participants.
• Familiar with MS Windows and Office.
• Effectively communicate with Military clients and Government representatives.
• Comfortable instructing and speaking in front of a group, be observant of others, possess the ability to professionally engage with a diverse audience.
• May require extended hours, including weekdays, weekends, and some holidays.
• Must have excellent time management skills, able to work independently and follow directions.
• Must respond to emergent facilitation assignments.
• The ability to travel up to 50%.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.