Looking for a high energy and fast-paced environment where you can make a difference every day?  Discover this great opportunity to join our team as a highly experienced and motivated Mainframe Systems Engineer to lead technical support and management for IBM z/OS mainframe-based solutions.  

As an Mainframe Systems Engineer, you will:

• Provide senior-level technical support for IBM z/OS mainframe systems, including installation, implementation, administration, and maintenance.
• Perform problem determination and resolution, including system dump analysis and root cause identification for outages and system issues.
• Collaborate with team members and vendors to capture and analyze system dumps, apply system fixes and patches, and coordinate testing and roll-out of new system versions.
• Install, maintain, and customize operating systems and third-party ISV system software.
• Configure, debug, and maintain TCPIP and VTAM subsystem configurations.
• Prepare and install system software, adhering to vendor and site-specific installation protocols.
• Participate in the installation, implementation, and performance testing of IBM z/OS Parallel Sysplex systems, including shared and cluster queues.
• Manage LPAR environments and ensure the reliability and integrity of large-scale systems.
• Work closely with technical teams, internal stakeholders, and vendor support to ensure seamless roll-out of new systems and solutions.
• Effectively communicate technical issues and solutions with staff, customers, and other IT personnel at all levels.

In compliance with state and local laws regarding pay transparency, the salary range is $100,000 - $130,000; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

To be successful in this role, you must have:

• BA/BS in Computer Science, Engineering, or an equivalent combination of education or experience.
• Minimum 6+ years of technical experience in mainframe operations management, including TCPIP and VTAM configuration and debugging.
• Ability to obtain and maintain a Public Trust clearance and pass an FDIC background investigation.
• U.S. Citizenship.
• Advanced knowledge of z/OSMF, AT-TLS rules, IPSEC policies, SMP/E, TSO/ISPF, SDSF/ISPF, and LPAR management.
• Strong understanding of standard systems integration tools and practices.
• Strong analytical skills with the ability to troubleshoot and resolve complex issues.
• Excellent written and oral communication skills, with the ability to convey technical concepts to various audiences.
• Experience in a financial services environment a plus.

This position requires the candidate to work out of the Arlington, VA office with partial remote work as a possibility.

If you are interested in supporting and working with our passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.