The Deputy Field Program Manager (Field Lead) is responsible for overseeing and managing all contract personnel supporting the FAA Field Facilities under the Contractor Training Solutions (CTS II) contract. This role ensures the efficient execution of all program management functions, including workforce oversight, subcontractor coordination, and operational support at FAA Field Facilities across the United States.

As the Contractor’s official representative for technical and administrative performance, the Field Lead serves as the primary liaison between FAA Field Facility staff and the Contractor. This role requires frequent travel to various FAA locations to ensure the successful implementation of contract requirements.

Key responsibilities include:

• Managing all Contractor personnel and resources assigned to FAA Field Facilities.
• Coordinating staffing actions and personnel certifications necessary for FAA Field Facility operations.
• Overseeing the transition from the CTS contract to CTS II, including the implementation of Government-provided tools and processes for contract administration.
• Ensuring compliance with all contract requirements and supporting all field-related work efforts.
• Acting as the primary point of contact for administrative and technical matters at FAA Field Facilities.

Qualifications:

• Experience in program management, preferably in a field-based operational environment.
• Prior management experience in an Air Traffic Control facility or a comparable management role relevant to this effort with a minimum of 25 years of Air Traffic Control experience.
• A Government-approved PMP certification is required, or the candidate must obtain PMP certification within six months of the hiring date.
• Strong leadership, administrative, and organizational skills with demonstrated success in overseeing complex operations, managing contract personnel, and ensuring compliance with FAA requirements.
• Ability to travel frequently to FAA Field Facilities across the United States.
• Familiarity with Government-provided tools and processes for contract administration and workforce management.
• Excellent communication and organizational skills to serve as the primary liaison between FAA Field Facility staff and the Contractor.
• A minimum of 10 years of relevant experience in managing and administering programs or organizations of similar size, scope, and complexity.
• Bachelor’s degree in Business Management or a related field relevant to the management of this effort from an accredited college or university.
  • In lieu of a degree, 15 years of experience in the management and administration of comparable efforts is required.
• Must have a Public Trust security clearance.
• Must have a minimum of 2 years’ experience serving as a Contract Site Supervisor.

If you are interested in joining the Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! 

Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active.  Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.