Serco is a leading provider of professional, technology, engineering and management services. Our team of professionals advise, design, integrate and deliver solutions that transform how customers achieve their missions. We are proud of the work we accomplish, supporting missions that make an impact. We continually aspire to be better and do so by working as one team.

The Citizen Services business unit has set the standard of excellence for large-scale, high-volume programs that deliver vital technology-enabled citizen services in areas including healthcare, retirement benefits and intellectual property. We stand-up large-scale programs quickly, operate them effectively and achieve program mandates and outcomes. We serve a wide range of Federal Civilian customers across the US and Canadian Governments.

We are currently looking for individuals to support our work assisting individuals with disabilities secure work.

The Vocational Rehabilitation Payments Manager shall oversee a team responsible for ensuring the quality, timeliness, and accuracy of payments made to partner organizations for services provided . In addition,  this individual will lead the regularly occurring educational calls with vocational rehabilitation partner organizations. This individual will also be responsible for creating and presenting new material, leading calls, and responding to technical ad hoc questions.

In compliance with state and local laws regarding pay transparency, the salary range for this role is $89,886 to $146,063; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

To be successful in this role, you will have:

Education

• A Bachelor’s degree from a currently accredited institution in a related field, and

Required Experience

Five (5) or more years’ experience in

• Accounting
• Business Administration,
• Management
• Public Administration,
• Vocational Rehabilitation,
• Social Work, or Policy

Nice to Have Experience:

• Knowledge of and/or experience with the SSA Ticket to Work Program

If you are interested in supporting and working with our passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career.

Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.