If you love high profile and challenging projects supporting the US Navy, then Serco has a great opportunity for you! 

As the Senior Information Technology Specialist, you will be on a dynamic team providing technical and programmatic support to the VIRGINIA Class Submarine Program Office (PMS450) and the U.S. Navy’s Team Submarine Program Offices at the Washington Navy Yard in Washington, DC!  Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors.

Serco supports the US Navy as a prime for their Team Submarine SHAPM contract supporting the acquisition of submarines.

PMS450 is the acquisition program office for the New Construction of Attack Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines.

PMS450  is responsible for developing and deploying a more affordable, nuclear-powered attack submarine with multi-mission capability and enhanced capabilities for performance in littoral areas. VIRGINIA Class submarines support five of the six Navy core maritime capabilities: Deterrence, Maritime Security, Sea Control, Forward Presence, and Power Projection.

In this role, you will:

• • Perform Disk drive and cloned hard drive reimaging process for HP Elitebook series G8-G11
  • Oversee Active Directory and Administration center tools by adding and removing onboarding and outgoing personnel and conduct corrections of any deficiencies within US/FN users and computer systems.
  • Configure wireless profiles for customers using local wireless access points of operation area.
  • Conduct monthly team meeting with management and existing IT specialist and help desk technicians.
  • Deliver high-quality customer service, achieving high performance levels through effective problem-solving and support.
  • Finding solutions for customer request, in person and via online communication.
  • Complete daily operations and task, while providing excellent customer service in a SCIF environment.
  • Perform proper logging of SF 702 for daily arrivals and departures in protection of sensitive items and information.
  • Perform troubleshooting techniques for NIPR and SIPR operating systems with a 99% solution rate.

To be successful in this role, you will have:

• Ability to obtain and maintain an Active or Current DoD Top Secret clearance with access to SCI.
• US Citizenship
• Bachelor of Science
• An Associates Degree and 2 years of additional experience will be considered in lieu of Bachelor's degree or a High School Diploma/GED and 4 years of additional experience will be considered in lieu of Bachelor's degree.
• 5 years of experience (Experience in Information Technology Highly Preferred)
• Knowledge, Skills, and Abilities in the following:
• COMPTIA Security+
• CISSP
• Communication Security,
• Information Technology,
• Mobility Device Technician,
• PKI Trusted Agent,
• A365 Entitlement Manager,
• Network Administration,
• Networking,
• Troubleshooting,
• KVM Switch Specialist,
• Purebred Agent, Field
• Communication Systems Operator,
• Help Desk IMO,
• Linux, Configuring
• Routers and Switches,
• PuTTY
• Ability to interact with senior management on complex technical issues
• Proficient Microsoft Office skills especially with Excel and PowerPoint.
• Ability to work both in a team environment and independently, and often under short, multiple deadlines.
• Ability to be a team player, work well with others and contribute positively to work/team environment while continually seeking ways to enhance contribution to the team.
• Ability to travel up to 10% of the time and some travel outside the DC area may be required.

Additional desired experience and skills:

• An Active or Current DoD Top Secret clearance with access to SCI
• Work experience in the Navy and specifically within Team Submarine or submarines in general.
• Knowledge of DoD policies, NAVSEASYSCOM/Team Submarine policies and procedures.

Take this opportunity to join a high-performing team, advance your career, and make a real difference supporting America’s Navy. Join the Serco team today!

Meet Your Recruiter!

In compliance with the District of Columbia’s Equal Pay for Equal Work Act, the salary range for this role is $97,787.27 to $162,978.79; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.