We are seeking accomplished Subject Manager Expert(s) SME, to join our team, providing strategic support in recovery initiatives in an area of expertise which will support the federal government. The ideal candidate will bring extensive experience in Forensic Accounting, Reforestation, Risk Reduction, Fraud Specialist, GIS Specialist and/or Adobe Construction.  This role involves collaboration with program teams, high-level leadership, and ensuring precision in execution. 

In this role, you will: 

• Ability to understand interpret complex federal policy language, including relevant statutes, regulations, policies, guidance and directions.

• Provide guidance and leadership to team, particularly in disaster operational settings. 

• Disaster related knowledge and background to accurately assess losses, damages, repairs, and replacement costs in line with your are of expertise 

• Lead and contribute as a member of a team, fostering a collaborative and motivating environment. 

• Communicate program objectives, progress, and changes effectively through excellent written and oral communication. 

• Demonstrate keen attention to detail, organized management of tasks, and the ability to manage multiple projects under pressure. 

• Proficient in assessing property and fire-related and flood-related, and other compensable damages.

In compliance with state and local laws regarding pay transparency, the salary range for this role is $95,604.60 to $191,209.20; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

To be successful in this role, you will have:

• Bachelor's degree in a related field and any industry-standard certification required for such position (Engineers must have a professional Engineer registration). 

• Minimum of 10 years of experience. 
• Experience in disaster operations is preferred.
• Proven ability to lead teams, manage projects, and guide strategic initiatives. 
• Strong written and oral communication skills, capable of engaging stakeholders and team members at all levels. 
• Excellent organizational abilities with attention to detail and proficiency in multi-tasking under pressure. 
• Expertise in conflict resolution and risk management to ensure smooth program execution. 
• Ability to motivate team members and foster effective teamwork within a diverse environment. 

Additional desired experience and skills:

• Previous experience working with/for an insurance provider. 

• Claims review experience. 
• Site Inspection

If you are interested in supporting and working with a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.