Serco is seeking a Systems Engineer to support the Combat Air Force (CAF) Distributed Training Center (DTC) at Langley Air Force Base in Virginia, working for the Distributed Mission Operations Network (DMON) Team based out of Orlando, Florida. The selected applicant will be well versed in all technical aspects of information systems, security policies, and compliance requirements in classified computing environments. The primary responsibility of the position is to support interoperability of CAF DTC Computer Generated Forces (CGF) systems and simulation support applications in DMON events by identifying configuration, networking, or CAF DMO standards issues. The Systems Engineer must be able to analyze, design and document changes to configurations, processes, and procedures for issue resolutions. Additionally, the applicant will support daily activities, operational and test events which requires schedule flexibility.

In this role, you will:

• Operate and troubleshoot developed systems.
• Document new and existing processes.
• Monitor, control, and isolate problems in a data communications network.
• Provide first and/or second-level problem determination and provide needed support.
• Provide responsive quality customer service and support at all times for internal customers as well as external customers at the sites and DMON stakeholders.
• Function as a member of the DTC System Admin and Information Assurance staff for problem escalation and resolution as required.

To be successful in this role, you will have:

• One of the following:
  • Bachelor’s degree in a Science, Technology, Engineering, or Mathematics (STEM) discipline with a minimum of 5 years of technical experience.
  • Master’s degree with a minimum of 3 years of technical experience.
  • PhD in a STEM discipline.
• Active U.S. Department of Defense (DoD) Secret security clearance with eligibility for Tier 1 access.
• Meet DoD 8570 IAT II certification requirements (e.g. CompTIA Security+ CE).
• Familiarity with network hardware including but not limited to Cisco switches, routers, boundary protection (firewalls, intrusion protection devices/intrusion detection devices, etc.) and various other network managed devices.
• Knowledge of the Risk Management Framework.
• Good understanding of network protocols.
• Proficient in basic network troubleshooting.
• Familiarity with Distributed Interactive Simulation (DIS), High Level Architecture (HLA), and/or Test and Training Enabling Architecture (TENA) protocols.
• Ability to work both independently and in a team environment.
• Ability to travel as needed (up to 10% of the time) both domestically and internationally.
• Ability to work on-site at Langley Air Force Base in Virginia.

Additional desired experience and skills:

• Active DoD Top Secret security clearance.
• Experience with Distributed Mission Operations (DMO) events.
• Military Aviation or Operations Experience.
• Experience operating and configuring virtualized environments, VMware, ESXi, thin client configuration, and/or virtual machines.
• Strong understanding and use of networking principles and command line interface (Network+ and/or CCNA).
• Experience capturing network traffic and conducting packet analysis.
• Experience with security architectures, firewalls, and network security controls.
• Experience in Sysml environment and strong understanding of CAMEO, DOORS, etc.
• Strong organizational skills and ability to multitask and prioritize.
• Experience in modeling and simulation environment.
• Experience with Computer Generated Forces (CGF) applications.
• Experience in Microsoft Windows Server and Desktop Operating System installation, configuration, troubleshooting, and security processes & procedures.
• Experience with software development.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.