Serco is seeking a Project Administrator who will work with a multidisciplinary team supporting engineers who are deployed at DoD facilities worldwide. Bring your expertise and collaborative skills to make an impact on a critical mission supporting US Army Installation Management Command (IMCOM).           

Serco supports the US IMCOM Army Child & Youth Services (CYS) Closed Circuit Television (CCTV) to include the equipment within the server rack. Our team installs, upgrades, maintains and provides customer support to the Functional Technology Specialists (FTS), building directors, and staff on site to allow them to perform their mission successfully.        

We are looking for an individual who can directly support and foster a positive relationship with the team and customer. You will work directly for the Project Lead providing support to ensure the project stays on tasks and meets contract objectives. You will work directly with the engineers, customer support desk, customer and project lead to develop documentation and procedures. Prefer individuals to live in Colorado Springs however, willing to consider remote work from anywhere in the US.  

This position is contingent upon the award of the contract

Dependent on selected candidate; may consider full time teleworking

In this role, you will:

• Manage the deployment schedule and ensure project deliverables are completed on time.
• Breaking projects into doable tasks and setting timelines.
• Create and update workflows.
• Prepare and provide documentation.
• Order resources and materials using companies purchasing order process.
• Track and retrieve large amounts of data for the customer and leadership.
• Monitor project progress and address potential issues.
• Measure and report on project performance.
• Scheduling meetings with the customer and recording decisions (e.g. assigned tasks and next steps)
• Work alone with little to no guidance.
• Coordinate and communicate with multi audiences.
• Conduct administrative duties such as timekeeping and expense reporting, according to policies and procedures in a timely manner.
• Coordinate travel needs for team members and ensure travel needs are met while staying within the budget and company policy.
• Demonstrated ability to communicate clearly and concisely in written and verbal formats with multidisciplinary teams.
• Strong organizational skills including the ability to plan and manage multiple priorities simultaneously.
• Proven attentiveness to detail with problem analysis and issue resolution skills.
• Customer focused and deadline driven.
• Capable of providing results on assigned tasks.
• Accountability with focus on attention to detail.
• Other duties may be assigned.

GET TO KNOW YOUR RECRUITER!

To be successful in this role, you will have:

• Be able to receive a favorable determination from the National Agency Check (NACI)
• Must be able to obtain access to military installations and obtain a CAC (Common Access Card)
• US Citizenship required
• Bachelor’s Degree in a related field
  • Or a High School Diploma/GED with a minimum of 9 years of experience in the following in lieu of degree
• Minimum 5 years of experience in each of the following;
  • Experience as a Project Administrator, Project Coordinator or similar role
  • Hands-on experience with flowcharts (e.g. Visio), excel, project, technical documentation, data input and scheduling
  • Proficiency using MS Office, using MS Office, including but not limited to Outlook, Excel, Word, PowerPoint
  • Proficient in creating detailed documentation and summary notes
  • Experience with expense (Concur) and timekeeping (Delek) platforms
• The ability to research and extract relevant data
• Ability to work independently and foster positive relationships
• Ability to work unique schedules based on assigned projects including some work outside core hours and being willing to work more than 40 hours/week
• Be able to lift objects up to 50 pounds without assistance

Additional desired experience and skills:

• Familiar overseas travel requirements
• Military background
• Knowledge of project management software
• An Active DoD Secret Level Security Clearance

If you are interested in supporting and working with our military and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

In compliance with state and local laws regarding pay transparency, the salary range for this role is $63,958.43 to $103,933.76; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.