JOIN OUR TEAM to assist and prepare over 200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning servicemembers through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, as well as connection to approved government and non-government partners.  Our team ensures servicemembers and their families have the necessary career tools and information to seamlessly transition into the civilian workforce.

The DOL VETS TAP program needs a skilled and compassionate Data Analyst who has prior experience in data analysis and the creation of various reports. You will be part of a team of analysts and data professionals that provides support services to the other task areas of the project.  You may work directly or indirectly with internal customers and/or with our government client.

In this role, you will:

• Analyze data to identify trends and potential technical and management problems.
• Draft reports of findings along with related documentation for higher-level review.
• Communicate through written and verbal means analysis findings, follow-on effects and any obstacles to internal and external customers
• Make data-based recommendations to influence business and policy decisions
• Collect and evaluate data to comprehend complex business requirements and procedures and pinpoint opportunities for enhancement.
• Provide Program Management support to complete various analytical and reporting tasks.
• Perform clerical and administrative support tasks.

To be successful in this role, you will have:

• A Bachelor’s degree and 4 years of related experience.
• The ability to demonstrate an understanding data/statistical analysis/data manipulation tools.
• Proficiency in MS Windows and Office software tools.
• Prior experience compiling, analyzing, maintaining, verifying and interpreting data from large data sets in accordance with plans developed by others.
• Familiar with statistical concepts, practices, methods and procedures such as mean, median, confidence intervals and statistical significance.
• Able to conduct data studies, evaluations and design systems and procedures. 

Additional desired experience and skills:

• Demonstrate an understanding of the military community and the challenges experienced when service members transition from the service to civilian life.

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.