We’re seeking a dynamic and experienced candidate to serve as an Office Manager supporting the Naval Sea Systems Command (NAVSEA) Industrial Operations Directorate (SEA 04). In this role, you will work onsite in Washington D.C., with 1-3 days a week at the Navy Yard, while helping to oversee direct support to NAVSEA 04's mission.
Serco’s Naval Acquisition and Sustainment Operation is part of our high-performing Maritime, Engineering, Technology, and Sustainment Business Unit which provides critical services to nearly all U.S. Navy surface ships, submarines and craft and is achieving truly impactful outcomes. Serco has over 9,000 people in North America, with operations across the U.S. and Canada. We are committed to forming long-term partnerships and supporting Federal and State government customers to achieve their mission.
This position is contingent upon your ability to transfer and maintain a DoD Interim Secret level clearance.
In this role, you will:
• Provide Program Office Coordination and Technical Support to SEA 04C.
• Work closely with the designated SEA 04C POC to provide support for SEA 04 Microsoft SharePoint Site Administration, New Employee Onboarding, Conference and Training Management, SEA 04 HR policies, procedures, and related processes, and other duties as assigned.
• Employ requisite DoD and DoN networked systems to provide such technical services to SEA04 and its Directorates.
• Support shall include conducting data reviews, developing analyses, generating reports and briefings, creating visualizations, and coordinating material, personnel, and resources to support Program Office operations.
• Work closely with senior government personnel to coordinate milestone reviews, disseminating meeting material/information, coordinating participant schedules, and ensuring meetings/reviews are successfully executed.
• Support government personnel in the development of program communications to include technical briefs, responses to inquiries from program stakeholders, and consolidating information for use in official responses to stakeholders.
• Ensure development of project planning documentation outlining the management approach, management controls, organizational resources to be employed, deliverables, and delivery dates, etc. Ensure development of full-scale project plans. The PMO Analyst III will support SEA 04C (Corporate Operations) as an office manager.
• Organizes material and completes writing assignments according to set standards regarding, clarity, conciseness, style, and terminology.
• Reviews and edits material prepared by other writers and recommends revisions or changes in scope, format, and content.
• Assist/lead with preparing briefing material for leadership.
• Review, format and route correspondence for signature.
• Input new action items in appropriate tracking system & mark complete the reviewed items via Program Office letters.
• Locate/retrieve/reproduce and distribute documents.
• Update tracking systems with information from weekly correspondence update meetings. Apply process improvement techniques to enhance efficiency, accuracy, and overall Program Office effectiveness.
To be successful in this role, you will have:
• Bachelor’s degree (preferred) in any business, technical, or managerial discipline or related field with a minimum of 5-7 years of relevant experience working in NAVSEA or Navy/DoD environments. In some cases, educational requirements may be adjusted or waived for 9 or more years of comparable work or military experience.
• Demonstrated knowledge of DoD program management, technical, or business management.
• Experience communicating with senior government personnel is required.
• Intermediate level experience with SharePoint, Power Point and Excel.
• Deliver high quality documentation free from errors, and communicate effectively.
• Ability to perform data analysis and develop data visualizations (novice to intermediate level).
• Familiarity with process improvement methodologies and techniques.
• Sharepoint, Power Automate, and PowerBi experience preferred.
• Up to 10% travel may be required.
Work Site: The position is hybrid with some time each week at the Washington Navy Yard.
This position is contingent upon your ability to transfer and maintain a DoD Interim Secret level clearance.
Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation:
• Ability to perform repetitive motions with the hands, wrists, and fingers.
• Ability to engage in and follow audible communications in emergency situations.
• Ability to sit for prolonged periods at a desk and working on a computer.
If you are interested in working in a highly diverse, engaging and challenging environment - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!
In compliance with the District of Columbia’s Equal Pay for Equal Work Act, the salary range for this role is $73552.19 to $119523.82; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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