Are you knowledgeable of the workplace, jobs, requirement for entry into those jobs, and passionate about helping transitioning military members back into the civilian workplace? We have a place for you at Serco supporting the DOL VETS TAP program. 

JOIN OUR TEAM to assist and prepare ~200,000 service members who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemembers through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, as well as connection to approved government and non-government partners. Our team ensures servicemembers and their families have the necessary career tools and information to seamlessly transition into the civilian workforce.  

The DOL VETS TAP program is in need of a skilled and compassionate facilitator who has prior experience teaching and/or instructing military personnel transitioning to civilian professional and vocational occupations.

In this role, you will: 

• Teach and/or instruct military personnel transitioning to civilian professional and vocational occupations
• Guide transitioning military service members in identifying goals along with recognizing any employment or education gaps
• Provide transitioning service members (Active, Reserve, National Guard), family members, and veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities and credentialing
• Assist in preparing for civilian employment and participation in technical programs and schools
• Conduct small and large group instruction on the job search process
• Deliver standardized curriculum via in-person or virtual classrooms
• Complete administrative tasks in a timely manner to include travel expense and classroom reports

Additional information:

• Facilitator will be assigned to a location within a hub that has designated satellite locations
• Any facilitation assignment that is greater than 50 miles from facilitator’s assigned location, then, travel will be reimbursed
• 80 hours of paid comprehensive initial training is provided and expected to be completed within the first month of employment
• Part-time facilitators’ schedules can vary weekly. Generally, part-time facilitators work 2 – 3 days consecutively per month

Visit the following link for more information about how Serco supports our Veterans https://www.serco.com/na/careers/veterans-at-serco

To be successful in this role, you will have:              

• Bachelor’s degree; or
  • An Associates Degree plus 4 years of related specialized experience such as classroom facilitation, teaching, HR/Recruiting, military transition support, or career counseling; OR
  • A High School Diploma plus 8 years of related specialized experience such as classroom facilitation, teaching, HR/Recruiting, military transition support, or career counseling
• Experience which demonstrates understanding of private and public sector employment processes
• Knowledgeable of the workplace, jobs, and requirement for entry into those jobs
• Ability to provide standardized training to groups with up to 50 participants
• Familiarity with MS Windows and Office
• Ability to effectively communicate with Military clients and Government representatives
• Comfortability instructing and speaking in front of a group, ability to be observant of others, ability to professionally engage with a diverse audience
• Ability to work extended hours, including weekdays, weekends, and some holidays if required
• Ability to work independently and follow directions
• Ability to respond to emergent facilitation assignments
• Ability to meet and maintain country specific employment requirements
• Ability to travel up to 10% of the time 

Desired skills:

• Must have excellent time management skills

If you are interested in supporting and working with our military and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Military Veterans and Spouses encouraged to apply.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.