Serco is seeking a skilled Systems Administrator to support the Navy-owned PMS-ES Integrated Data Environment (IDE) in Washington, DC. This role involves maintaining a hybrid infrastructure spanning on-premises servers and AWS GovCloud, managing virtual machines, administering Active Directory, maintaining a secure Citrix environment, and managing network security components.

This position is contingent upon your ability to obtain and maintain a DoD Secret Clearance post-employment.

This opportunity is located in Washington, DC. 

In this role, you will: 

• Performing monthly maintenance and patching of on-prem Windows Server environments.
• Monitoring system performance and ensuring high availability.
• Administering user accounts, group policies, and permissions in Active Directory.
• Supporting PKI integration and CAC/ECA certificate management.
• Configuring and maintaining Citrix StoreFront and Delivery Controllers in AWS GovCloud.
• Supporting migration and operation of PMS-ES components in AWS GovCloud.
• Creating, configuring, and managing virtual machines using VMware and Hyper-V and configuring and maintaining Cisco firewalls to ensure secure network operations for on-prem environments.
• Managing and executing regular backups for on-prem systems to ensure data integrity and disaster recovery readiness.
• Documenting system configurations and maintaining operational procedures.

Meet your Recruiter:

To be successful in this role, you will have: 

• The ability to obtain and maintain a DoD Secret security clearance.
• U.S Citizenship is required.
• A Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• 5+ years of experience in system administration, preferably in DoD or federal environments.
• A proficiency with Windows Server, Active Directory, and Citrix technologies.
• Experience with AWS GovCloud or other secure cloud environments.
• Hands-on experience with VMware and Hyper-V for virtual machine provisioning and management.
• Experience implementing and managing backup solutions for on-prem environments.
• Familiarity with DoD cybersecurity policies and RMF compliance.
• Excellent verbal and written communication skills with the ability to explain complex technical issues to both technical and non-technical staff.
• Strong troubleshooting and documentation skills.
• To be able to travel 10%.

Additional desired experience and skills:

• An active DoD Secret Clearance.
• Citrix Certified Associate or Professional (CCA/CCP).
• AWS Certified SysOps Administrator or equivalent.
• Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP).
• Network+, Security+, or similar certifications.
• Experience configuring and managing Cisco firewalls.
• Experience with Arcserve backup solutions.
• Proficiency in scripting for automation, particularly with PowerShell.
• Experience with ADFS, PKI, and secure authentication protocols.
• Prior experience supporting Navy or DoD data environments.

If you are interested in working with a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!

In compliance with state and local laws regarding pay transparency, the salary range for this role is $97,787.27 to $162,978.79; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.