As the Junior Engineering Technician, you will work on a team performing IT systems modernization at DoD facilities Worldwide. This work involves installing server equipment racks, video surveillance (ip based) cameras, desktop computing systems and peripherals, cabling, and rack-mounted equipment at U.S. Army Installations Worldwide.

As the Engineer Technician, you will perform standardized or prescribed assignments involving a sequence of related operations. You will follow standard work methods on recurring assignments, but you will receive explicit instructions on unfamiliar assignments. Your technical adequacy of routine work will be reviewed on completion and non-routine work may be reviewed in progress.

Serco supports the US Naval Information Warfare Center (NIWC) as a Prime contractor on Navy facilities for their Electronic Security Systems (ESS) contract maintaining their Munition Centers (NMC) as well as upgrading and maintaining their Emergency Operations Centers (EOC) Audio / Video Systems. Our team upgrades, maintains and manages installations for Intrusion Detection Systems (IDS), Access Control Systems (ACS), Closed Circuit Television Systems (CCTV) and video Briefing Display Systems (BDS).

You will be part of a team of programmers, technicians and Installers that work closely with the customer and other Serco teams to deliver quality systems. The team has been recognized by the Naval Information Warfare Center and the industry for their outstanding contributions to the contract and program.

This position will allow you to live anywhere in the United States and travel the world

This position requires flexible working hours; you must be willing to work more than 40 hours a week and be able to work after normal duty hours depending on customer requirements

Contingent upon your ability to obtain and maintain a DoD Secret security clearance 

In this role you will:

• Follow specific instructions, assemble, or construct simple or standard equipment or parts, service or repair simple instruments or equipment.
• Conduct a variety of tests using established methods, adjusting, and operating equipment, recording test data, and pointing out deviations resulting from equipment malfunction or observational errors.
• Unpack and re-pack equipment for test and shipment to customer facilities.
• Extract engineering data from various prescribed but non-standardized sources, processing the data following well-defined methods including elementary algebra and geometry, and presenting the data in prescribed form.
• Perform the installation of CAT 6 cabling.
• Terminate CAT 6 using T568B color code standard.
• Other duties may be assigned.

To be successful in this role, you will have: 

• Ability to obtain and maintain a DoD Secret security clearance
  • U.S Citizenship is required
• Must be able to obtain a CAC (Common Access Card)
  • Must be able to obtain access to all military installations
• Must be willing to travel up to 90% of the time, up to 4 months at a time
  • Must be able to travel internationally
  • Must be able to obtain a valid U.S Passport within 30 days of employment
  • Must possess a valid driver’s license
• A High School Diploma/GED
• Able to work independently, meet schedule, and duty requirements
• Must be organized, with the ability to coordinate, prioritize, and execute multiple tasks
• Able to demonstrate strong verbal and written communication skills
• Able to work in areas with drafts, noise, and temperature variation
• Able to work during inclement weather or other adverse conditions
• Able to work in high heat spaces, climb dry dock stairs/ladders, work in kneeling position for layout of cable runs under false decking
• Able to perform work on ladders and lifts
• Able to lift up to 50lbs without assistance with 80% of work requiring carrying, pushing, and/or pulling up to 40lbs for majority of shift while being in a standing, crouching, or walking position
• Must be familiar with typical hand tools
  • Able to work with power tools; drill, Sawzall, Rotozip saw, Dremel, etc.

Additional desired experienced and skills:

• Active DoD Secret security clearance
• A current US passport
• Fast learner
• General troubleshooting experience
• Experience using Digital Multi-meter and power meters
• General Knowledge to mount hardware on varying surfaces.
• Familiar with Wire, Cable termination
• Familiar with RJ45 connectors and terminations
• General knowledge of Microsoft software (Excel, Word, outlook)

If you are interested in supporting and working with a passionate Serco team then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The hourly amount for this position can be found at the top of the posting. This role is covered by the Service Contract Act.  For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination. The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract.

Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.